LEAD GENERATION AND OUTREACH:
● Proactively identify and target potential clients who need digital and creative services and training.
● Initiate contact through various channels, including but not limited to email, phone calls, social media and physical meetings.
● Engage with prospects to understand their needs and pain points.

LEAD QUALIFICATION:
● Evaluate prospects to determine their fit as potential customers.
● Gather essential information about the prospect's business, goals, and challenges.
● Qualify leads based on predetermined criteria.
● Conduct fact-finding and discovery meetings with prospects.
● Establish rapport and build relationships with potential clients.
● Prepare prospects for upcoming meetings, ensuring they are well-informed about our services and price range
● Update the CRM tool with potential prospects with easy follow through.

PROPOSAL DEVELOPMENT AND PRESENTATION
● Develop tailored proposals to solve client’s problems and meet their marketing objectives
● Create compelling and persuasive presentations for clients.
● Develop project budgets based on client requirements and company pricing guidelines.
● Present proposals and solutions to prospects.
● Address and handle objections as they arise during discussions.

COMMERCIALS AND CLIENT NEGOTIATION
● Engage in negotiations with clients to finalize project budgets and terms.

● Ensure the profitability of proposed solutions.

SCOPE OF WORK DOCUMENTATION
● Define clear and comprehensive scope of work (SOW) for each project or retainer
● Develop service-level agreements (SLAs) to establish performance expectations.
● Ensure alignment between client expectations and deliverables.

CLOSING AND INVOICING
● Guide prospects through the closing process, ensuring a seamless transition to becoming a client.
● Finalize project details, including timelines and deliverables.
● Manage invoicing and payment processes, ensuring timely payments.

ONBOARDING AND CLIENT RELATIONS
● Facilitate a smooth transition by handing over closed deals to account managers and ensuring they understand the deliverables of the retainer/project.
● Collaborate with account managers in exceptional cases that require your expertise in client relations.